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GSCM326 Total Quality Management all weeks discussion, case study and Quizzes
Devry GSCM326 Week 1 Discussion DQ 1 & DQ 2
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Write My Essay For MeDQ 1
| Total Quality Management (graded) |
What is total quality management (TQM)? Is it something you can install, like a refrigerator? How do you know TQM when you see it?
DQ 2
| A System Perspective (graded) |
When we talk about a system view, what are we interested in and why? Why is a system view so important to have if you are going to implement TQM?
Devry GSCM326 Week 2 Discussion DQ 1 & DQ 2
DQ 1
| Deming’s 14 Points (graded) |
Are Dr. Deming’s 14 points clear, concise, and achievable? If not, what do you think he had in mind? In Deming’s view, who needs to do what and why?
DQ 2
| Quality Awards and Standards (graded) |
The authors of our text talk about the Baldrige Award throughout their book. In previous versions, they even designed their text around this award. Given that our course is about TQM, an in-depth discussion of the Deming Prize would seem to be appropriate since it is the framework of company-wide quality control in Japan, which embodies what we call TQM in the United States, but is hardly discussed in our text.
So let’s do some research. Put on your investigative hats and see what you can find about the Deming Prize. You can use the Internet or any other sources you have available.
How do you see the Deming Prize criteria fitting into TQM? How does the Deming Prize compare to the Baldrige Award? What are the differences and similarities between the Deming Prize and the Baldrige Award?
Devry GSCM326 Week 3 Discussion DQ 1 & DQ 2
DQ 1
| TQM Leaders (graded) |
How do leaders behave when they are implementing TQM? What expectations should they set? What kind of leaders do TQM leaders need to be?
DQ 2
| Who Is the Customer? What Are His or Her Needs? (graded) |
What are the dimensions of service quality? How do these dimensions affect customer perception? How do the quality dimensions, as defined by David Gavin, relate to the dimensions of service quality?
Devry GSCM326 Week 4 Discussion DQ 1 & DQ 2
DQ 1
| TQM and Teams (graded) |
Teams are something we talk about a lot when it comes to TQM. Why are teams instrumental to TQM, or are they? What kinds of teams exist in a TQM operation?
DQ 2
| Employee Involvement (graded) |
Is it always good? What key elements are necessary to keep it going? Are there different kinds of involvement?
Devry GSCM326 Week 5 Discussion DQ 1 & DQ 2
DQ 1
| Cost of Quality (graded) |
Although a balanced scorecard is probably the way to go, most companies don’t seem to have a clue about the more fundamental aspects of quality, such as the cost of quality. So let’s start here. Just what do we mean when we talk about the cost of quality? What major areas does it include?
DQ 2
| Supplier Relationships (graded) |
An integral part of TCO 9 concerns supplier relationships. What kinds of relationships exist with suppliers? What can be done to reduce the number suppliers you use?
Devry GSCM326 Week 6 Discussion DQ 1 & DQ 2
DQ 1
| Statistical Tools (graded) |
Before you participate in this discussion, please review this week’s simulation.
Two tools were used by the group in the early analysis of their process. Why was it important for the group to use a histogram when they did? What could have happened if the group had not used it?
DQ 2
| Inspection and Process Evaluations (graded) |
Is 100% inspection good? Why or why not? What alternatives are there to 100% inspection?
Devry GSCM326 Week 7 Discussion DQ 1 & DQ 2
DQ 1
| Implementing TQM (graded) |
Over the last 6 weeks, you have been gaining insight into the ultimate question for this course. How do we implement TQM? Where do we begin? What key areas do we need to address first? Once we get our implementation started, what do we need to do in order to sustain our momentum?
DQ 2
| Integrating TQM and SCM (graded) |
How can TQM and SCM be integrated together? Why is this integration important? What things need to be considered before this is attempted?
Devry GSCM326 ALL Week Case Study (Wee3 Ishikawa Research Paper Case Study & Week 7 Case Study )
This project involves researching and writing a short biography on Dr. Kaoru Ishikawa. Our text addresses many of the areas in the management and control of quality and provides a great amount of information on a number of different quality concepts. However, the authors only mention Dr. Ishikawa in passing. Just who is Kaoru Ishikawa? Prepare a 1,000-word biographical paper on Ishikawa, describing his contributions to quality. You should not limit your research to online materials. Two of his books are excellent sources: (1) What Is Total Quality Control: The Japanese Way(1985) and (2) Guide to Quality Control (1976). Submit the completed paper to your Dropbox.
You will research this person’s life and work to determine the impacts that he has had in the world. You will define the quality leader’s significant contributions to modern quality practices in terms of major impacts in a specific organization. The project will enable you to understand
- Ishikawa’s key ideas;
- how Ishikawa has influenced quality practices throughout the world;
- how his ideas fit into total quality management; and
- the implications of Ishikawa’s ideas for the future of quality.
