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Human Relations Communication HRMT101 ESSAY

HRMT101 Week 4 Discussion Forum (American Public

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HRMT101 Week 4 Discussion Forum (American Public University)

Metropolitan Bakery-Performance Management/Appraisal ( 0 messages – 0 unread )Weekly Discussion – Concept of Interest Hide Full Description

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Chapter 8 Video Title: Metropolitan Bakery-Performance Management/Appraisal – Access this video through Media Quizzing in Chapter 8

Organization: Metropolitan Bakery

Length: 6 minutes 26 seconds

Overview:

This video demonstrates the Importance of clear expectations in relation to scheduling, appearance, responsibilities, customer service.  Getting the work done and keeping the passion represents a balancing act in small business. You are asked to consider two important aspects associated with performance appraisals; first, why are they necessary, and second, what is the benefit of providing continuous feedback, in conjunction with a performance appraisal.  

NOTE: Focus in on why engaging the customer is a primary job duty.

Discussion Questions:

1. Why do the owners of the bakery believe performance appraisals may not be as effective as ongoing feedback?

1. How does the Johari Window discussed in the text relate to the importance of ongoing feedback and problem resolution?    (also see YouTube video of Johari Window under Week 4 – Lessons: Reading & Resources)

 Instructions:  Your initial post should be at least 250 words.  Please respond to at least two (2) other students (see forum grading rubric). 

Responses must be a minimum of 100 words each, and include direct questions.  A minimum of one (1) outside reference in APA format is required to support your findings, in addition to your textbook. You may find appropriate articles at the end of each chapter, and/or identify articles through the APUS online Library. Finally, be sure that all forum discussions are answered in full, in order to ensure the best possible grade based on the work submitted.