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Preventing Workaholism in the Office

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amantha Martin, the founder and CEO of a New York City PR and marketing agency, knows what it’s like to manage workaholic employees. In one case, an employee was always at her desk, and the first to reply to communication at night and on weekends. She’d complain to her team about how busy she was and that it was tough being a perfectionist, yet she never seemed to finish an assignment. This employee, Martin realized, was a workaholic, and she needed to step in and help the employee conquer her work addiction.

“We were able to address the issue, get her on a more reasonable work track and create boundaries for her with e-mails and replies after work on her personal time,” Martin said. “We encouraged hobbies outside of work, and within a few months she was a different employee. She was able to participate in office banter and chatter, and she was less short tempered.”

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Workaholism in the United States

Employees who overextend themselves is a common workplace problem. According to one survey by The Vision Council, 48 percent of employed Americans believe they are workaholics. Another survey by Time Off and GfK showed that Millennials are more likely to be work martyrs than older workers, which means they put in more hours at the office and take less vacation time.   

The workaholic culture in America is strong, even though numerous studies show that it’s detrimental to productivity. Workaholism breeds stress and, according to a Colonial Life study, 50 percent of employees lose one to five hours of productive time every week because of stress. Overworking can also cause major health problems, contributing to such mental and physical issues as anxiety, depression, heart attacks and strokes.

“Workaholism eventually leads to burn out,” said Gina Curtis, the Detroit-based executive recruiting manager for JMJ Phillip Executive Search. “You always want your employees to be efficiently using their time instead of wearing themselves out by working too many hours. In addition, you want your employees to have a personal life and feel like they have something enjoyable to work for to maintain a work-life balance.”

HR professionals and people managers have a responsibility to ensure employees are working hard but not succumbing to workaholic tendencies. To successfully carry this out, consider these tips for combating workaholism in the office.

Treat Employees Humanely

Humans are not robots and they cannot work on a task endlessly. Diane Rosen, co-founder of Compass Consultants and an attorney with Ortoli Rosenstadt LLP in New York City, said managers can help employees end their workaholic tendencies—and stop themselves from unconsciously promoting such tendencies—by having compassion for their employees and imagining themselves in their employees’ positions. “No more jokes that leaving at 10 p.m. is ‘half a day.'”

Properly utilizing HR policies is also critical.

“HR policies that are not enforced are worse than having no policies at all,” she added said. “Employees feel exploited and dehumanized and the organization is seen as phony and hypocritical, [which is] not good for retention.

Keep Employees Focused

Oftentimes, workaholics may not even be working on the right things. Carlos Hildago, who lives in Colorado Springs and wrote The UnAmerican Dream: Finding Personal and Professional Happiness Establishing Work-Life Boundaries(VisumCx, 2019),said HR and managers need to keep employees’ eyes on the target at all times.

“I have seen many individuals work hard on things that simply have no bearing on moving an organization forward,” Hidalgo said. “Making sure there is a focus and understanding of what is needed is paramount.”

Cultivate Work-Life Balance

Work-life balance is a critical component of fighting workaholism, and it all starts with bosses taking the lead.

“Leadership sets the standards for acceptable behavior, so modeling a culture of ‘work hard and recharge’ is the best way to make sure your employees model the same behaviors,” said Drew Fortin, senior vice president of sales and marketing at The Predictive Index in Boston.

Some practical ways that Fortin models work-life balance to his employees are never sending e-mails outside of work hours, only checking his e-mail once or twice a day on weekends, blocking off the hours before and after work to show that he cannot have meetings then, and checking in with himself to confirm when he’s most productive.

“It’s important to level-set on how and when you are most productive so you can make the most out of every day,” he said. “If you are more productive in the evening, for instance, and your job allows for the flexibility, do your more regimented stuff in the morning (exercise, check e-mail, spend time with the family), so you can optimize for your productive hours.”

According to Hildago, it’s important to “create a culture where the addiction to work is not accepted and certainly not rewarded. Mandatory vacation time [and] assistance in boundary-setting are things that managers, executives and HR teams can do to assist an employee and create a culture of health.”

Reward Hardworking Employees

If you notice an employee is becoming a workaholic, you should sit down with that person, thank her for her hard work and tell her to take time for herself because you don’t want her to burn out, Curtis said. Rewarding the employee and showing her that it’s OK to relax may help her calm down.

“Give them a planned comp day, [like a] spa day or some type of activity, or tell them to come in late one day to show appreciation for the long hours they have put in,” she said.

Get Real with Workaholics

To take it a step further, be direct with employees, let them know that they don’t need to work extra hours and ask them what specific tasks or projects are taking so much time, said Fortin.

“I think managers have a specific obligation to call their direct reports out when they are overextending themselves or productivity seems to be waning,” he said.

You could also inform the employees about the many benefits of having a better work-life balance, including an increase in creativity, as well as the opportunity to foster a better work environment, said Martin.

“If left untreated, [workaholism] can lead to ill health, which will be more days off, mental health issues and other long-lasting problems,” she explained. “Like any addiction, it must be recognized and treated with care and understanding. In the long run, overworking is not going to help you win the race.”

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