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Week 5 Discussion
Q 1:
Effective communication is important to the personal, therapeutic and interprofessional relationships because it supported the desired encoding and decoding of messages leading to cohesive interactions. An effective communicator can choose the appropriate verbal and non-verbal cues to use in the different relationships.
Q 2:
The main similarity among personal, therapeutic and interprofessional relationships is that they involve contact and interactions between at least two people. Personal relationships differ from therapeutic and interprofessional relationships in that the former involves meeting the personal needs of both parties (Boyd, 2012). On the other hand, the therapeutic relationship focuses solely on the client and his or her needs while the interprofessional relationship focuses on the collaboration between professionals to fulfill professional duties and responsibilities.
Q 3:
Congruence between verbal and nonverbal communication relates to the use of verbal and nonverbal cues that correspond to each other during the communication process. For example, a patient who says that everything is okay but appears sad creates incongruence in her communication.
Q 4:
Electronic communication may result in a miscommunication where a diabetic patient wants the nurse to illustrate how to perform the self-administration of insulin. The face-to-face communication would be the most effective approach in such a scenario.
Q 5:I have witnessed the use of ISBAR during my clinical experiences. One of the situations where a colleague used ISBAR was during the care for a
