- What do you think? Should Microsoft have stayed firm in its resolve to cut costs, even at the risk of upsetting the corporate culture?
- Did the employees have any bargaining power in this situation?
- Was the original towel resolution an example of distributive or integrative bargaining?
- How would you classify Lisa Brummel’s solution – distributive or integrative bargaining? Why? What makes it one or the other?
- Did this conflict result in a creative outcome? Why or why not?
- References to read :
- Bloomberg Businessweek Magazine – Making the Case for Unequal Pay and Perks
- CNNMoney – Good Job, Microsoft
- Bloomberg Businessweek Magazine – How to Make Microsoft Smile
- Bloomberg Businessweek Magazine – Online Extra: Microsoft’s Meet-My-Mood Offices
- Bloomberg Businessweek Magazine – Online Extra: Reshaping Microsoft’s HR Agenda
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